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We offer FREE Standard Shipping on orders over $150 within the 48 contiguous United States!* Flat Rate Shipping of $8.59 is available on orders under $150 being shipped within the 48 contiguous United States. In order to qualify for free standard shipping, your subtotal must be $150 or more before shipping, discounts and taxes have been applied. Free Standard Shipping will be automatically applied to your merchandise total over $150 per shipment in the contiguous U.S. Qualifying purchase amount is calculated after all applicable discounts.

*EXCLUSIONS

The following exclusions apply to the free or flat rate shipping offer:

- Not valid on shipping to Hawaii, Alaska, Puerto Rico, Guam, and APO/AFO/DPO addresses. Shipping costs to addresses located outside of 48 contiguous states will be calculated at checkout. Orders shipping to these locations will ship via USPS

- Not valid on international shipments. We are happy to provide worldwide shipping, however please be aware that it can be expensive and we cannot always offer low shipping rates on international orders.

- Free or flat rate shipping is only available on select products that ship within the 48 contiguous United States. Most of our products ship from our warehouse in Texas state, USA. Due to their size and weight, some products ship from warehouses overseas and we cannot always offer free or discounted shipping on those items. Shipping rates on such items will be calculated at checkout

- Oversize and freight shipping surcharges may apply to some items due to their size and weight. Each product page will contain shipping details specific to that product

SHIPPING TIMELINES

- Orders containing in-stock items are processed and dispatched as soon as possible and shipped within 1-2 business days. Please note that in the off-season (outside of Easter, Christmas and back-to-school rush) we give our team a break over the weekend, so orders are not processed over the weekend. 

- Standard shipping packages will be delivered within 2-5 business days after dispatch. Heavier items may take longer. Delivery time-frame will be provided at the checkout.

- Expedited shipping options will be available on the checkout page. Expedited shipping rates are provided by the carrier (USPS, UPS or FedEx). We cannot refund any expedited shipping costs paid directly to the carrier. 

- Larger items that are shipped directly to our customers from the manufacturer generally take about 2-4 days to process and about 2-5 business days in transit. Items that ship directly from the manufacturer are indicated as such in the item description. Generally, allow 1-2 weeks for delivery of these items, unless otherwise noted.

- Shipments outside of 48 contiguous states take longer 

IMPORTANT TO REMEMBER

*INTERNATIONAL SHIPPING*

- We ship worldwide via UPS Standard or DHL Worldwide, however at this moment the shipping rates are very expensive. Especially due to the COVID-19 pandemic, the shipping rates on international packages skyrocketed. We are actively working on negotiating rates with the carriers. We will do our very best to provide the least expensive rate at checkout.

- Customer is responsible for all international shipping charges and fees. All rates listed at the checkout are provided directly by the carrier and will be paid directly to the shipping carrier. 

*INTERNATIONAL CUSTOMS FEES AND PROCESSING* 

- Iforesea is not responsible for any customs duties, fees or delays with customs processing. If your international shipment is being held by customs for any reason, we will not be able to provide a status update or check in on your package. We have no control over customs processing.

- Customer is responsible for paying all customs duties and import tax that is required in the destination country. You will be notified of any import duty or taxes by the shipping carrier prior to delivery. Playroom Collective is not able to match or reimburse any customs duties, taxes or fees. By placing an order you agree to comply with our shipping and returns policy. 

*DOMESTIC SHIPPING*

- Iforesea ships domestically via USPS, UPS or FedEx depending on weight and destination. Once your package leaves the warehouse, we do not have direct control over your package and we cannot be responsible for delays, lost or stolen packages, or carrier handling of your package.

- Iforesea is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.

- Iforesea does not assume responsibility for orders placed online with an incorrect shipping addresses. Please check carefully that the shipping address you enter is correct. If an item is returned to us because of an incorrect address provided, the customer is responsible for charges to re-ship.

- Once an order has been processed and a tracking number assigned, we are unable to make any further changes to the order. Please contact us at contact@iforesea.com if you need to update your order before a tracking number is assigned.

- If the tracking information indicates that your order was delivered, but you have not received it, be sure to check everywhere - occasionally carriers leave deliveries with neighbors, building managers, or places such as your porch, garage, or even behind bushes.

- If there is no tracking information, or the tracking information shows the item was returned to us, please email us at contact@iforesea.com with your order information. We may have the wrong shipping address, the driver may have unsuccessfully attempted delivery, or the carrier may have mis-delivered it.